This Agreement is a public Agreement, and the conditions below are an offer (offer) of STIK PRO LLC, hereinafter referred to as the “Contractor”, represented by Director Dmitry Anatolyevich Tuchin, acting on the basis of the Charter, to any individual or legal entity, hereinafter the Customer, who accepts (accepts) these terms of the Agreement.
The Contractor's Offer is considered accepted by the Customer, and the Agreement is considered concluded and entered into force if the Customer has registered an Account on the Site and received Authorization Data.
Website — Website accessible at (having a domain name) https://shtab.app through which access to the Services is provided.
Sub-domain — third-level domain, having the form http://my.shtab.app, provided to the Customer under the Account for the period of using the Services.
Services — various functions of the Website, Sub-domain and hardware and software complex, allowing the Customer to keep records of the Customer's economic activities and to optimize it.
Information materials - any text, graphic, audio, video and mixed informational materials.
Personal account — function of the Site, which allows you to monitor the receipts and expenditures of funds paid by the Customer for the provision of the Services.
Authorization data — data necessary to identify the user and use the Services, consisting of a Login - a unique identifier in the form of an email address, and a Password - a set of characters that protect access to the Customer's Account from third-party access.
Tariff plan — a detailed list of the available Services, their characteristics and cost.
Account — the aggregate of Authorization Data, Sub-domain and Information materials of the Customer, stored and processed in software and hardware complexes.
1. The Subject of the Agreement:
1.1. The Contractor undertakes to provide the Customer with Services in the form of access to the Site and its Services (hereinafter referred to as the "Services"), in accordance with the Tariff plan chosen by the Customer;
1.2. Uslugi nachinayut predostavlyat'sya Zakazchiku v techenii sutok, s momenta registratsii Akkaunta Zakazchika na Sayte i polucheniya Dannykh avtorizatsii; 1.2. Services begin to be provided to the Customer within 24 hours, from the moment the Customer's Account is registered on the Site and the Authorization Data is received;
1.3. The Customer has the right to use the Services without paying their cost within 14 days from the date of registration of the Customer's Account. Upon the expiration of this period, the Customer is obliged to pay the cost of the Services in accordance with the Tariff plan chosen by him for the further use of the Services. In case of non-payment for the Services, access to them is limited in accordance with the following conditions of the Agreement;
1.4. The provision and receipt of the Services is carried out by the Parties using the Internet;
1.5. The list of Services does not include the provision of the possibility of using the Services in the Contractor's office, setting up and / or diagnostics of equipment (personal computer, modem, etc.) and the Customer's software, both in the Contractor's office and on-site to the Customer, as well as training skills of working on the Internet.
2. Terms of account registration and use of domain names:
2.1. The Customer does not have the right to lease, sell or in any other way provide the Sub-domain for permanent or temporary, paid or free, ownership and / or use to third parties (with the exception of Users registered under the Account). The sub-domain provided to the Customer for the period of his use of the Services, during the entire term of the Agreement and after its expiration, belongs to the Contractor;
2.2. A sub-domain is provided if at the time of provision such a domain name is free, and generally accepted moral and ethical standards are not violated when registering such a name;
2.3. The rights to use the Sub-domain are provided to the Customer only for the term of the Customer's use of the Services, subject to payment for these Services;
2.4. After the end of the Agreement, the Contractor has the right to provide the Sub-domain used by the Customer to another customer (a person using the Contractor's Services).
3. Rights and obligations of the parties:
3.1. Obligations of the Customer:
3.1.1. Timely and in full pay for the Contractor's Services in accordance with the selected Tariff plan;
3.1.2. At the expense of their own forces and means, provide themselves with access to the Internet and the availability of the equipment necessary for this;
3.1.3. Fully comply with and comply with the terms of the Agreement and other agreements governing the use of the Services, Services and the Site;
3.1.4. The above data hereinafter in the text of the Policy are united by the general concept of Personal data.
3.2. Obligations of the Contractor:
3.2.1. Provide Services to the Customer in a high-quality, timely manner and in full;
3.2.2. No later than 24 hours (twenty four hours) in advance to warn the Customer about preventive and repair work that affects the availability of the Services used by sending a corresponding warning to the Customer's e-mail address;
3.2.3. Сохранять конфиденциальность данных Заказчика, руководствуясь «Соглашением о Конфиденциальности», пунктом 9.5 данного Договора и действующим законодательством; Sokhranyat' konfidentsial'nost' dannykh Zakazchika, rukovodstvuyas' «Soglasheniyem o Konfidentsial'nosti», punktom 9.5 dannogo Dogovora i deystvuyushchim zakonodatel'stvom; Maintain the confidentiality of the Customer's data, guided by the "Confidentiality Agreement", clause 9.5 of this Agreement and current legislation;
3.2.4. Timely inform the Customer about the change in the conditions for the provision of the Services by publishing such information on the Site and / or by sending it to the Customer's e-mail address.
3.3. Customer's rights:
3.3.1. Demand from the Contractor the timely and high-quality provision of the Services in accordance with the terms of this Agreement;
3.3.2. Receive information from the Contractor in a timely manner and in full (including in writing) regarding the quality, cost and procedure for the provision of the Services. At the same time, consulting on the procedure for using the Site and Services is carried out by the Contractor exclusively through e-mail (consulting is not carried out using telephone, fax or other communications).
3.4. Contractor's rights:
3.4.1. In case of delay in payment for the Services for more than 5 (five) days from the end of the paid period, as well as in case of violation by the Customer of the terms of the Agreement and / or agreements governing the use of the Services, Site and Services ("User Agreement", "Confidentiality Agreement", etc.) and / or violation of current legislation, the Contractor has the right to reduce the list of Services or suspend the provision of Services to the Customer by blocking the Customer's access to the Account, Site, Services. The Contractor notifies the Customer in writing 3 (three) business days (or at another time) before the occurrence of such restrictions and blocking, indicating the reason for such blocking and, if possible, indicating the conditions under which access will be restored. In case of termination of the provision of the Services for the reasons specified in this paragraph, the Customer pays for the actually rendered Services;
3.4.2. Upon expiration of 60 (sixty) calendar days from the moment of blocking the Customer's access to the Account, the Contractor has the right to destroy the Customer's Account and the Customer's Information materials stored in it;
3.4.3. In case of increased requirements of the Customer to functional, hardware and other resources that are provided as part of the Services, the Contractor reserves the right to offer the Customer a transition to another Tariff plan;
3.4.4. The Contractor has the right to involve third parties to fulfill its obligations under this Agreement. At the same time, the Contractor remains responsible for the quality of the Services provided, taking into account the limitations of liability provided for by this Agreement.
4. Правовые основания обработки персональных данных:
4.1. The cost of the Services in accordance with the Tariff plan chosen by the Customer at the time of the conclusion of the Agreement is indicated on the website page https://shtab.app;
4.2. Minimal'nyy srok predostavleniya Uslug Zakazchiku, kotoryy yavlyayetsya yuridicheskim litsom i osushchestvlyayet oplatu Uslug putem beznalichnogo perechisleniya denezhnykh sredstv, sostavlyayet 3 (tri) mesyatsa. V svyazi s etim minimal'nyy platezh takogo Zakazchika dolzhen sostavlyat' ne meneye trekhmesyachnoy stoimosti Uslug. Ispolnitel' nachinayet predostavleniye Uslug tol'ko posle polucheniye polnoy oplaty za dannyy period; 4. 2. The minimum period for the provision of the Services to the Customer, who is a legal entity and pays for the Services by wire transfer of funds, is 3 (three) months. In this regard, the minimum payment of such a Customer must be at least three months of the cost of the Services. The Contractor starts providing the Services only after receiving full payment for this period;
4.3. The Customer pays for the Services by transferring funds to the Contractor's accounts using the Website's web page "Account (tariff / payment)" - "Top up account";
4.4. The crediting of funds towards payment for the Services is displayed in the Personal Account of the Customer;
4.5. Services are provided subject to the availability of a positive balance on the Personal Account of the Customer. The Customer is obliged to independently monitor the occurrence of a negative balance on his Personal Account. The Service automatically notifies the Customer about a negative balance 7 (seven) calendar days before its occurrence by sending an email to the Customer's email address;
4.6. Ispolnitel' imeyet pravo v odnostoronnem poryadke izmenyat' stoimost' Uslug i Tarifnyye plany. Izmenennaya stoimost' Uslug i Tarifnyye plany nachinayut deystvovat' s daty, ukazannoy v pis'mennom uvedomlenii Ispolnitelya, no ne raneye chem cherez 30 (tridtsat') kalendarnykh dney s momenta polucheniya takogo uvedomleniya Zakazchikom. Izmeneniye stoimosti Uslug i Tarifnykh planov ne primenyayetsya k uzhe oplachennym Zakazchikom Uslugam; 4. 6. The Contractor has the right to unilaterally change the cost of the Services and Tariff plans. The changed cost of the Services and Tariff plans begin to operate from the date specified in the written notification of the Contractor, but not earlier than 30 (thirty) calendar days from the date of receipt of such notification by the Customer. Changes in the cost of Services and Tariff plans do not apply to the Services already paid for by the Customer;
4.7. In case of the Customer's disagreement with the change in the cost of the Services and / or Tariff plans, the Customer is obliged to notify the Contractor in writing by e-mail of his disagreement within 7 (seven) days from the moment the Contractor sends information about the changes. If no agreement is reached between the Parties on changes to the terms of the Agreement, the Agreement is considered terminated;
4.8. Pri osushchestvlenii oplaty Zakazchik obyazan ukazyvat' v platezhnom dokumente svoy Tarifnyy plan i nazvaniye svoyego Akkaunta, kotoryy predostavlen yemu pri registratsii. Yesli v naznachenii platezha, osushchestvlennogo zakazchikom i zachislennogo na raschetnyy schet Ispolnitelya, ne ukazan Akkaunt Zakazchika, Ispolnitel' imeyet pravo ne predostavlyat' Uslugi do momenta podtverzhdeniya Zakazchikom dannoy oplaty v schet konkretnogo Akkaunta; 4. 8. When making a payment, the Customer is obliged to indicate in the payment document his Tariff plan and the name of his Account, which was provided to him during registration. If the purpose of the payment made by the customer and credited to the account of the Contractor does not specify the Customer's Account, the Contractor has the right not to provide the Services until the Customer confirms this payment against a specific Account;
4.9. Services are considered paid for the Account specified in the purpose of payment, regardless of who made the payment;
4.10. Zakazchik samostoyatel'no neset otvetstvennost' za pravil'nost' osushchestvlyayemykh im platezhey. V sluchaye izmeneniya bankovskikh rekvizitov Ispolnitelya, novyye rekvizity mogut byt' dovedeny do svedeniya Zakazchika putem napravleniya sootvetstvuyushchego pis'mennogo uvedomleniya. S momenta napravleniya Ispolnitelem pis'mennogo uvedomleniya ob izmenenii platezhnykh rekvizitov Zakazchik samostoyatel'no nesot otvetstvennost' za platezhi, osushchestvlennyye po ustarevshim bankovskim rekvizitam; 4. 10. The customer is solely responsible for the correctness of the payments made by him. In the event of a change in the bank details of the Contractor, the new details can be brought to the attention of the Customer by sending a corresponding written notification. From the moment the Contractor sends a written notification of the change in payment details, the Customer is solely responsible for payments made to outdated bank details;
4.11. The date of payment for the Service is the date the funds are credited to the current account of the Contractor;
4.12. If a negative balance is formed, the Customer is obliged to make an advance payment for the Services for the billing period selected by the Customer within 5 (five) business days in accordance with his Tariff plan;
4.13. V techeniye 60 (shestidesyati) kalendarnykh dney s momenta obrazovaniya negativnogo balansa na litsevom schote Zakazchika, Akkaunt Zakazchika i khranyashchiyesya v nem Informatsionnyye materialy sokhranyayutsya za Zakazchikom. Po istecheniyu etogo sroka, Ispolnitel' imeyet pravo unichtozhit' Akkaunt Zakazchika i khranyashchiyesya v nem Informatsionnyye materialy Zakazchika; 4. 13. Within 60 (sixty) calendar days from the moment of the formation of a negative balance on the personal account of the Customer, the Customer's Account and the Information materials stored in it are retained by the Customer. Upon the expiration of this period, the Contractor has the right to destroy the Customer's Account and the Customer's Information materials stored in it;
4.14. If the Customer is unable to use the Services for reasons depending on the Contractor, and provided that the Customer fulfills its obligations under the Agreement in good faith, the Contractor does not charge for the time of such failure to provide the Services.
5. Cross-border transfer of personal data:
5. 1. The Contractor returns the funds paid by the Customer within 30 calendar days after receiving the payment by the Contractor at the Customer's request by email email@example.com If more than 30 calendar days have passed after the date of receipt of the payment by the Contractor, this payment is not refundable.
6.1. If necessary, at the initiative of one of the Parties, upon the expiration of the accounting period for the provision of Services, the Parties may draw up an Acceptance Certificate for the Services provided;
6.2. In the case of drawing up the Act, the Customer is obliged to accept the provided Services, sign the act and return its second copy to the Contractor no later than 5 (five) working days from the date of receipt, or within the same period provide the Contractor with a reasoned refusal to sign the Act by sending it to in writing to the postal address of the Contractor: firstname.lastname@example.org;
6.3. In case of non-compliance by the Customer with the terms specified in clause 5.2. Agreements, Services are considered accepted by the Customer in full and without comments;
6.4. The Customer is responsible for the untimely signing and transfer to the Contractor of the acceptance certificates for the Services rendered;
6.5. Delivery of documents signed by the Contractor to the Customer is carried out at the expense and funds of the Contractor. Delivery of documents signed by the Customer to the Contractor is carried out at the expense and means of the Customer.
7. Responsibility of the Parties:
7.1. The parties understand the specifics of data processing and transmission on the Internet, therefore they agree that the Contractor is not responsible for the impossibility of providing the Services for reasons beyond his control, including but not limited to software failures. hardware systems of third parties and / or data transmission channels that do not belong to the Contractor;
7.2. The Contractor is not responsible for any losses and lost benefits associated with the use of the Services by the Customer
7.3. The Contractor is not responsible for the content of any data and Information materials that are created, processed, transmitted and received by the Customer or other users of the Site and does not compensate for any losses caused by such data, their content and use;
7.4. If the Customer becomes aware of a violation by any other person of the terms of this Agreement, the User Agreement on the use of the Site, the Confidentiality Agreement or any other agreement with the Contractor, the Customer is obliged to immediately notify the Contractor of such violations and accept the necessary measures, within the limits of their competence, to suppress such violations;
7.5. In case of non-provision or poor-quality provision of the Services, the Contractor shall pay the Customer a penalty of 15% of the cost of the Services for the respective month for each fact of such a violation. Payment of penalties is carried out exclusively by subtracting the amount of penalties from the cost of the Services for next reporting period;
7.6. In the event that the period of violation of the provision of the Services exceeds 15 (fifteen) calendar days, the Customer has the right to terminate this Agreement unilaterally and demand a refund of the cost of not provided or improperly provided Services. retain the right to collect penalties in accordance with clause 6.5 of the Agreement;
7.7. The Customer is responsible for the safety of his Authorization Data and for documented losses caused to the Contractor as a result of authorized or unauthorized receipt and use of the Customer's Authorization Data by someone. In case of theft of the Authorization Data (Login and Password) The Customer, the Customer has the right to send to the Contractor a written application for changing the Password with the obligatory attachment to the application of the corresponding financial document, which confirms the payment for the Services as of the date of the Password change.
8. Procedure for resolving disputes:
8.1. All contradictions between the Parties regarding the execution of this Agreement are resolved through negotiations between the Parties. The parties establish a mandatory pre-trial form of dispute settlement by filing a claim in accordance with the current legislation of the Contractor's country;
8.2. The Contractor accepts only those claims regarding the Services that are declared by the Customer in writing and in compliance with the statute of limitations established by the current legislation of the Contractor's country. The term for consideration of the Customer's claims is no more than 30 (thirty) calendar days from the date of its receipt by the Contractor;
8.3. In order to resolve technical issues, when determining the fault of the Customer as a result of his illegal actions when using the Services, the Website, the Account and / or the Internet, the Contractor has the right to independently engage competent organizations as experts;
8.4. The Parties have agreed that when considering disputes, the Parties have the right to provide as evidence a printout of e-mails (e-mail), with the stored service technical information in them (titles). If there is no official technical information (titles), such a letter is not a proof. The originality of the e-mail headers is confirmed by independent experts or the Internet Service Provider, with the help of which the corresponding e-mail was sent;
8.5. If it is impossible to resolve disputes through negotiations, disputes are considered in the appropriate court of the country of the Contractor;
8.6. For all issues not regulated by the Agreement, the Parties will be guided by the current legislation of the country of the Contractor.
9. Duration of the contract:
9.1. The Agreement enters into force from the moment the Customer registers an Account on the Website and is valid for the entire period when the Contractor provides the Services, and the Customer pays for them, but in any case until the Parties fully fulfill their obligations under the Agreement:
9.2. The Agreement is also terminated in the event of:
9.2.1. Termination of the Agreement by agreement of the Parties;
9.2.2. Refusal of the Customer from the Services, about which he must notify the Contractor 5 (five) calendar days before the date of termination of the Agreement, by sending a message to the Contractor's e-mail address;
9.2.3. The Contractor's refusal to provide the Services upon the expiration of the Agreement, by sending a notice of termination of the Agreement to the Customer no later than 30 (thirty) days before the expiration of the Agreement;
9.2.4. On the initiative of one of the Parties in case of gross and / or systematic violation by the other Party of the terms of the Agreement.
10. Additional conditions:
10.1. The Customer confirms that at the time of signing the Agreement, he is familiar with and fully agrees when using the Services and the Site to comply with the terms of the Confidentiality Agreement and the terms of the User Agreement;
10.2. The Parties have established that the titles of the chapters (articles) of the Agreement are intended solely for the convenience of using the text of the Agreement and have no literal legal interpretation;
10.3. The Party that has changed in contact information (postal, legal, address, phone number, bank details, the composition of contact persons and other data that may affect the fulfillment of the terms of the Agreement) is obliged to inform the other Party about this within 15 days from the moment of such changes;
10.4. Each of the Parties is obliged to ensure the confidentiality of technical, commercial or other information obtained during the execution of the Agreement, which provides value due to its unknown to other persons, and to take measures for non-disclosure of such information. In case of termination of the Agreement, the transfer of this information to third parties, its publication or disclosure in any other way is possible only with the written permission of the other Party, regardless of the reasons and term for termination of the Agreement;
10.5. The Parties are exempt from liability for partial or complete failure to fulfill obligations under this Agreement if this failure was a consequence of force majeure circumstances that arose after the conclusion of the Agreement as a result of extraordinary events that the parties could neither foresee nor prevent by reasonable measures (force - major). The parties undertake to inform each other within 3 days from the moment of the occurrence of these circumstances.